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Billing

Answers about accepted payment methods, sales tax, credit card charges, and how to get invoices or refunds. Also covers questions about billing discrepancies and payment timing.

What payments do you accept?
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, Shopify Pay, Google Pay, and PayPal.
Thu, 23 Oct, 2025 at 11:52 AM
Do I have to pay sales tax?
We collect sales tax on orders shipped to GA, ID, IL, MD, MI, MN, OH, and VA. If you are tax exempt, email your exemption certificate so we can update your...
Thu, 23 Oct, 2025 at 11:53 AM
I have a question about my charges
Log in to review order history and invoices. If questions remain, contact us using the Help widget at the bottom right.
Thu, 23 Oct, 2025 at 11:53 AM
I need a copy of my receipt or invoice
Log in and open Order History to view and print your invoices.
Thu, 23 Oct, 2025 at 11:53 AM
When will my credit appear?
Credits usually appear 7 to 10 business days after we receive and process your return. Your bank may take additional time to post funds.
Thu, 23 Oct, 2025 at 11:53 AM
When will my credit card be charged?
Your card is charged when you place your order.
Thu, 23 Oct, 2025 at 11:53 AM