Returns
Step-by-step help for returns and refunds, including defective or incorrect items. Outlines our return policy, how to start a return, and what to do if the portal isn’t working or a refund is delayed.
30-Day Return Policy You may return most new or unopened items within 30 days of delivery. Refund returns are subject to a 15% restocking fee. Original ...
Wed, 4 Mar, 2026 at 12:02 PM
Go to the Returns Portal. Enter your order number and email address. Select the item, reason for return, and add photos if helpful. Submit the request. ...
Thu, 23 Oct, 2025 at 11:59 AM
Please contact us within 72 hours of delivery with your order number and a quick photo. We will make it right promptly.
Thu, 23 Oct, 2025 at 11:59 AM
Damaged: Start a request on the Returns Portal and include clear photos. We will replace the item. Defective within 30 days: We exchange the item at our ex...
Thu, 23 Oct, 2025 at 11:59 AM
Refunds are processed within 7 business days after we receive your return. Banks usually post funds within 7 to 10 business days.
Thu, 23 Oct, 2025 at 11:59 AM
If you did not use your email at checkout or the order email has a typo, the portal may not find your order. Contact us and we will help you submit the retu...
Thu, 23 Oct, 2025 at 12:00 PM